A Product Requirements Document by Amarjeet Ghatak | Product Manager | [email protected] | LinkedIn | April 2023

Context

Urban Company (formerly known as UrbanClap) is an online platform that allows people to connect with professionals. These professionals offer services, from home cleaning, grooming, salon, plumbing, fitness services and many others.

The business model of Urban Company revolves around connecting service providers to service seekers.

The urban company provides the following value proposition for its customers and vendors:

For customers:

• Hassle-free, swift access to services from the comfort of home
• Multiple payment options
• Data security & safety
• Feedback about the services
• Verified details of local vendors
• In-app chat with local vendors

For vendors:

• Dedicated platform for expansion of the service business
• Flexibility of working on own terms
• Access to various business tools
• Provide relevant leads which match their service charges and locations

Key facts about the Urban company:

1. Year launched: 2014

2. Founders: Abhiraj Bhal, Raghav Chandra & Varun Khaitan